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Frequently Asked Questions
Find quick answers to common questions
How do I connect to my Cloud PC?
After signing up and provisioning your Cloud PC, you'll receive connection details by email. You can connect using the Microsoft Remote Desktop app (Windows App) on Windows, Mac, iOS, or Android devices. Detailed connection instructions are available in your dashboard.
What happens if I lose internet connection?
If your internet connection drops, your Cloud PC session will remain active. When you reconnect, you can resume exactly where you left off without losing any work. All your applications and files remain in their previous state.
Can I install any software on my Cloud PC?
Yes, you have full administrator access to your Cloud PC and can install any Windows-compatible software. Your Cloud PC functions just like a physical Windows computer, with the added benefit of being accessible from anywhere.
How secure is my data on Nubo Cloud PC?
We implement enterprise-grade security measures, including secure authentication, and regular security updates. Your data is stored on encrypted drives, and we maintain strict access controls and monitor for any suspicious activities.